Our policy on returns is simple. 
Love our products, or send them back.

We offer a 7-day trial for all of our products, which means you have 7 days to try it out, live with it, and love it. 

If at any point in the first 7 days you decide that you're not 100% satisfied with your new products, return them for a full refund—no questions asked.

It's the customers responsibility to pay for return postage, we do recommend choosing a tracked service. Products must be returned in the original packaging to be eligible for a refund. Consumable products must be at least half full to be eligible for a refund.

Email shop@ion8.co.uk for more information!